Returns and Refund Policy

We have a "no fuss" return policy for all our customers.

Sarees with fall and picot stitching done are not eligible for return/ replacement.

If your goods are damaged or if you receive an incorrect product, or if you're not satisfied with what you've received, we would be happy to give you the following alternatives:

- Exchange the product for an alternative of your choice of equal value.

- Give you a full refund for the price of your purchase.

What is the 10 Day Refund/Replacement Guarantee?

All products sold at anandistrunk.com are covered under our 10 Day Refund/ Replacement Guarantee. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

In order to get a defective / unused item replaced :

Drop a mail at contact@anandistrunk.com or call us on +91-99871-67961, within a day of the date of delivery.

The defective product will be recalled and a replacement will be shipped immediately, if available. Return charges are payable by Anandi's Trunk for domestic (India) shipments and by the customer for International shipments.

How can I get a refund?

If you are unhappy with your purchase and want a refund / replacement please write to us at contact@anandistrunk.com and we will process your refund within 7 days of receiving the products back at our office. If the item you received is defective, please send us a picture of the same via WhatsApp / email communication. We will do our best to process the refund request within 7 working days.

Please feel free to drop a mail to contact@anandistrunk.com for any queries regarding return / refund requests. We would be more than happy to help you in the best possible way.

You can send us the parcel back by any reputed courier and we will reimburse return shipping charges.

If return location of the shipment is outside India, Anandi's Trunk will not be paying the return shipping charges. We can offer refund/ replacements once products are received back at our address. We strongly recommend that you choose carefully before making an international purchase as returns may be not very cost effective.

How will I get my money back?

Upon authorization of your return/ refund request, we would be happy to offer you refund or replacement. You can get your money back into your originating bank account. You can also opt for a direct bank transfer via NEFT / IMPS. 

Once you drop a mail at contact@anandistrunk.com with your return request, we shall call and coordinate about your request. No worries!